Skyline's expert public adjusters have over 50 years of public adjusting experience and is there to serve you in any of your insurance claim needs.
Jeffrey S. Major
President & CEO
Jeffrey Major is the President and CEO of Skyline Adjusters, and was formerly President and COO of Canopy Claims Management. Mr. Major, one of the nation's foremost property and casualty claims experts, and forensic building damage estimators has more that twenty five years of experience in all areas of property claims consulting and adjusting. He served as the President of a regional public adjusting firm established in 1953. He was a builder and general contractor for nearly 10 years. In this role, he was involved in insurance damage restoration, including repairing and rebuilding residential and commercial properties.
During the course of his career, he has provided estimates for damages totaling over $500 million. He has also adjusted or consulted on more than 800 commercial claims and thousands of residential claims. Beginning with Hurricane Andrew in 1992, his post-disaster work has involved virtually every major storm through Matthew in 2016. Over the years, he has served as an expert in various litigation matters, and as an umpire or appraiser in various claim disputes. He has been certified by the courts as an expert in: building damages & estimating; personal property damages and evaluation; depreciation, The Broad Evidence Rule; policy language and interpretation; and construction defects and repairs practices, the bifurcation of damages and causation as it relates to damages.
He is a member of the National Fire Protection Association and the Philadelphia Insurance Society, Mr. Major is a licensed Public Insurance Adjuster in the states of Arizona, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virgin Islands, Washington, West Virginia, Wyoming, and is an NFIP Authorized Flood Adjuster, and a Certified EIFS Inspector.
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Frank E. Mahoney
Frank Mahoney is senior adjuster and international multi-line specialist with Skyline Adjusters LLC. He brings more than five decades of experience in all areas of commercial property, maritime and high-value personal claims management and adjustment.
Among the industry’s most prominent claims adjusters, Mr. Mahoney has been engaged to assist with numerous complex claims associated with large-scale natural disasters, including Hurricane Katrina and Superstorm Sandy, as well as losses arising from civil unrest and riots.
Altogether, during the course of his career, he has been involved in more than 10,000 claims with an aggregate value in excess of $2 billion. He has also been engaged to assist with more than 500 litigated losses.
For the past 17 years Mr. Mahoney has been an independent public adjuster, where he was involved in several large claims including pier collapses, building/structure damage, and fire losses throughout Pennsylvania and New Jersey, as well as large losses related to Hurricane Katrina in New Orleans and Superstorm Sandy in New Jersey.
He began his career in 1959 with General Adjustment Bureau (GAB), initially serving as a marine adjuster in the Philadelphia office and subsequently rose to the position of regional marine supervisor and national accounts adjuster.
Mr. Mahoney later joined Perini Corporation responsible for numerous high-exposure projects in several regions of the U.S., including the $24 million Yuba Dam Project in California.
Later in his career, at Philco Ford, he served as regional supervisor where he managed many large claims arising from riots in Chicago and Washington, DC, as well as those losses related to natural disasters, marine, cargo, retail, trucking, and crime/fidelity.
A graduate of the University of Pennsylvania with a double major in political science and history, Mr. Mahoney has served as an instructor at the GAB National School in East Orange, NJ.
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David R. Charles
David R. Charles is a Senior Adjuster at Skyline Adjusters LLC with very diversified claims experience. He has spent his entire career in disaster relief, including 34 years handling insurance claims, representing both insurance companies and policyholders. He has worked every major disaster in the US since 1977, including Northridge Earthquake, Hurricanes Andrew, Ike, Jeanne and Katrina, to the World Trade Center, and most recently Superstorm Sandy. With close to 30 years representing insurance companies, including his role as Senior Executive General Adjuster for the largest independent adjuster firm in the US....
...he understands the inner workings of the claims departments and knows how to successfully navigate the barriers and tactics often employed by insurance carriers.
Mr. Charles’s first few years in the industry were spent with FEMA, followed by the next 30 years representing insurance companies in settling claims with policyholders on catastrophe losses. He has represented virtually all of the major insurance companies doing business in the US including State Farm, Allstate, Hartford, Liberty Mutual, Lloyds of London, Nationwide, American Family, the California Earthquake Authority, USAA, Chubb, Farmers, Farm Bureau, Lexington, American Reliable, and many others.
After the attacks of 9/11 on the World Trade Center, he was chosen as one of only two adjusters from a company of over 3,500 nationwide to be on the ground in the immediate aftermath working commercial claims. He counts this as one of the greatest honors of his career. After the historic Atlantic hurricane season of 2005, Mr. Charles made the decision to no longer represent the insurance company, and begin advocating for the policyholder.
Since becoming a public adjuster, Mr. Charles has settled hundreds of claims worth millions of dollars while representing homeowners, businesses, condominium associations, and other commercial enterprises. He has also been recognized as an expert witness in federal court on large loss claims. In 2010, he was the lead investigator and lead expert witness in a U.S. Federal Court case where an insurance company had offered nothing to a large condominium complex occupied primarily by the elderly and low-income families.
The case was settled on behalf of the policyholders in the amount of a $4.4 million judgment and $3.3 million in punitive damages and bad faith. Mr. Charles served on the Board of Directors of the Texas Association of Public Insurance Adjusters, Chairman of the Ethics Committee, and lectured to the New York Bar Association, NYLAG, and numerous other Legal Aid organizations in New York and New Jersey regarding Superstorm Sandy claims.
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Senior Property Damages Expert
John Crowley is a senior property damages expert and building consultant with Skyline Adjusters LLC. Mr. Crowley is also an engineer and has vast experience both in the U.S. and internationally. His first 10 years in the industry were with Toplis and Harding servicing multiple insurance companies, and then spent the next 40 years advocating for policyholders.
Mr. Crowley is an expert in valuing property damages, specifically large commercial and industrial, including multi family high rise hotels. He is also well versed in the interpretation and application of insurance policy terms and conditions.
Over the years Mr. Crowley has been responsible for various elements of claim handling, including estimating building damages, negotiating claims settlements, appraisals, and analyzing reports and claim documents.
He has adjusted insurance losses throughout the United States, the Caribbean and Internationally totaling in excess of $500 Million. These losses have included casinos, resorts, manufacturing facilities, utility companies, and large New York real estate businesses . More specifically a hotel loss in the Marianas Islands in excess of $25,000,000, a loss at the empire state building, losses at an international telephone company in excess of $7,000,000, and a cable company in excess of $4,000,000, and lastly a $4,000,000 loss at an injection molding company.
Mr. Crowley studied and secured his Bachelors of Science in Electrical Engineering at Merrimack College in North Andover, MA. He has adjusted, estimated or consulted on over 10,000 claims since that time. Mr. Crowley is well known and respected by insurance companies and their experts worldwide.
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Vice President of Claims and Chief Operating Officer
Jade Bentz, vice president of Claims and chief operating officer at Skyline Adjusters, oversees the firm’s operations and claims management across the U.S. and Caribbean. An insurance professional with 14 years of experience, she joined the firm in 2017, after having served in a series of senior positions in claims and operations.
Previously, she was vice president of Claims at Canopy Claims Management for four years. At this startup enterprise, she developed claim protocols and led administration and operations.
Earlier, she was with Liberty Mutual Agency Markets, where she held a variety of positions of increasing responsibility in claims and customer service, culminating with her appointment as a commercial property claims specialist in 2010. In this position, she was responsible for handling complex and specialty commercial claims as well as for employee training and development.
In addition to her background in property insurance claims management, Ms. Bentz has extensive experience in business administration and operations management. She worked in the maritime industry for eight years and was an operations supervisor for a large marina.
A licensed public adjuster in five states, Ms. Bentz has worked on numerous complex commercial claims, and has extensive knowledge of property insurance policy coverages and interpretation. She also is familiar with the National Flood Insurance Program and has been involved in the preparation and submission of related catastrophe claims.
Ms. Bentz earned a B.S. degree in mathematical sciences from Salisbury University and was a member of the University Honors Program.